I have been feeling depressed and suffer from anxiety for many years. I have been facing court on a warrant and was scared of going to jail for graffiti. The black guy at Matchworks helped me and spoke to the police along with an employer and he got me a job. He stood with me at court and the judge wished me the best with a fine. So grateful!!!!!
At first my agent was polite and seemed friendly. The more sessions I went to the less help I got. She actually blatantly told me Youre great cause you do all the work so I dont have to. Now I may have misunderstood what this business is meant to do but I assumed they were meant to help people get a job. But it seemed because I met all my requirements and was finding jobs she couldnt be bothered helping me. I wanted help finding a job, I thought they would have connections to offer me positions that werent available online. If I could give less than one star I would. Absolutely horrible.
Always made me wait forever even though I had an appointment. Never assisted me when it came to job seeking or preparing for an interview. Never even addressed the fact I couldn't afford appropriate interview clothing. Put down the wrong details about my situation, didn't correct it for months. Had me in the wrong stream (A instead of B), but still put me in Work For The Dole based on stream A guidelines even after I was placed in steam B. Lied to me to keep me with them, telling me my university course didn't qualify me as a Student on Centrelink, keeping me on as a Jobseeker for six months longer than I should've been. Even the man sorting everything out at the Centrelink office was angry when I told him about my experience. Honestly the worst service provider I've been with since I've been on Newstart. I don't think they give a damn about you at all. When you're given a choice over providers, AVOID, there's two others in Ballarat.
Best provider i've had so far
Arrogant staff, do yourself a favour and if you get troy then ask to speak to someone else.
MatchWorks is an Australian Local Government Office based in Ballarat, Victoria. MatchWorks is located at 118/120 Armstrong St S, Ballarat Central VIC 3350, Australia.
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